We accept extended health insurance (as outlined below), cash, Visa, American Express, Interac, Mastercard and Apple Pay.
We ask for a credit card on file for booking to streamline appointments and enforce our cancellation policy, helping us serve more patients effectively and maintain service quality. Rest assured, your information will be securely managed in accordance with our privacy policy.
You can book an appointment by either booking online via our website or calling our dedicated administration team.
Our clinic offers a range of services that are commonly covered by extended health insurance, including chiropractic, physiotherapy, massage therapy, acupuncture. Specific coverage may vary based on your insurance plan.
To determine if your extended health insurance covers our services, review your insurance policy. Check your insurance policy documents or contact your insurance provider to understand what services are covered. Our administrative team can provide guidance on the services available at our clinic however we can not contact your insurance company on your behalf.
You need to provide your insurance policy details, such as your policy number and the name of your insurance provider. When booking online you will have an opportunity to upload your insurance information. Alternatively, our clinic’s administrative staff can assist you in submitting claims and ensuring a smooth process.
Insurance plans often have limitations or restrictions, such as coverage limits, specific eligible providers, or waiting periods. It’s essential to understand the terms of your policy to maximize your benefits.
You are not required to have a referral in order to see any of our providers. However, it’s possible that you’ll need a doctor’s referral with a date preceding your initial appointment to qualify for reimbursement from your extended health insurance. We recommend reaching out to your insurance provider to review the specific terms of your plan, as each policy is distinct.
Our clinic typically offers direct billing services to the below insurance companies, which means we can bill your insurance provider directly for covered services. However, some plans may require you to pay upfront and then submit a claim for reimbursement. Our administrative team can guide you through this process.
Benefit Plan Administrators (BPA)
Canada Life
Canada Life – PSHCP
Canadian Construction Workers Union
Chambers of Commerce
CINUP
Claim Secure Inc
Coughlin & Associates Ltd.
Cown (Express Scripts Canada)
D.A. Townley
Desjardins Insurance
Empire Life
Equitable Life
First Canadian
GMS Carriers 49/50
Green Shield
Group HEALTH
Group Source
Industrial Alliance
Johnson Inc.
Johnston Group
La Capitale/ Beneva
LiUNA Local 183
LiUNA Local 506
Manion
Manulife Financial
Maximum Benefit
RWAM
SSQ
Sunlife
Union Benefit
UV Insurance
In some cases, individuals have coverage from more than one insurance plan, such as both personal and employer-provided coverage. Coordination of benefits rules can apply in such situations. Our administrative team will process your primary insurance claim, and any outstanding balance will be your responsibility to pay. You can then submit the receipt to your secondary insurance for reimbursement.
